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Am considering changing my internet provider to PeoplePC.com but really don't know much about them. Does anyone out there in Indy Land have any knowledge or personal experience that they would be willing to share about this company? My biggest concern is if they have/will turn over information to the government upon request.
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I would highly recommend going with a small, inexpensive local service. Not giving money to a Republican-contributing mega-company, only interested in the bottom line, would be a goal for any politically conscious person, yes? Hevanet has been fantastically reliable for me, and though they don't have 24-hour tech support (I never have cause to call them anyway except to add an email alias or make some other account change), when I do call them I get an experienced veteran Net geek rather than some kid reading scripts at me. Hevanet values privacy, I have received no SPAM whatsoever on any email alias that I didn't post to a website or use to sign up to a mail list.
I'm sure there are other great local services. I had thought that EcoSky (their offices / equipment are powered by renewable energy, mostly roof-mounted solar panels) provided I-net access, but from their website it seems their only services are website hosting:
Does anyone know of a renewable energy ISP serving Portland?
Here is a useful website ranking ISP companies:
Note that each company is ranked by users, and the reviews are arranged by "Best Ranked" and "Worst Ranked". Unsurprisingly, many of the best-ranked ones are small independent companies (arkansas.net is actually one of them!) and NetZero, PeoplePC, Juno, Netscape, and Earthlink are all in the "Worst" area.
Some entertaining vitriol in these reviews about how much PeoplePC sucks ass:
Funny quote from a review website:
"Earthlink: Tech support is in the Phillipines. 'Yes then you must do quickly the dial now.'"