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Portland Veterinarian, Daniel Koller, Accused Of Animal Cruelty

Doctor Daniel Koller's clients accused him of kicking, beating and throwing dogs and cats. The complaint says he allowed unlicensed technicians to euthanize animals for problems as minor as fleas.
November 21, 2004

Veterinarian philanthropist accused of animal cruelty

PORTLAND, Ore. (AP) - A Portland veterinarian who helped set up more than 20 low-cost animal clinics in he Northwest is facing accusations of animal cruelty and abuse.
Doctor Daniel Koller has been summoned before the state Veterinary Medical Examining Board to answer the charges in January. His license was revoked twice in California but he says the charges against him here are groundless and blames a disgruntled former employee.

Portland lawyer Susan Burns filed a 79-page complaint against Koller in July on behalf of one of his former employees and on behalf of an animal welfare advocate.

The complaint includes statements from Koller clients who accuse him of kicking, beating and throwing dogs and cats. The complaint says he allowed unlicensed technicians to euthanize animals for problems as minor as fleas. katu news




Veterinarian faces new claims

The state examines complaints that Daniel Koller, whose work drew fire in California, has brutalized pets in Oregon

Sunday, November 21, 2004
BRYAN DENSON

A veterinarian whose license was revoked twice in California -- for animal cruelty and drug abuse -- faces new accusations in Oregon that he brutalized pets and left others maimed or dead after botched surgeries at his Portland clinic.

Oregon's Veterinary Medical Examining Board is investigating complaints against Daniel Koller, a 57-year-old veterinarian who helped establish more than 20 low-cost pet clinics in the region. Koller runs Companion Pet Clinic on Northeast 82nd Avenue.

The Oregon veterinary board has summoned the veterinarian to its Jan. 23 meeting to answer questions about at least one complaint, Koller said last week in interviews with The Oregonian.

Portland attorney Susan Ford Burns filed the 79-page complaint with the veterinary board on July 28. It was brought on behalf of Koller's former front-office manager, Maureena Schmaing, and an unnamed animal welfare advocate.

"Our hope," Burns said, "is that the vet board will revoke his license because of the abuse of animals."

The complaint includes statements from Schmaing and at least eight of Koller's clients. The document accuses Koller of beating, kicking and throwing cats and dogs; failing to diagnose ailments that left animals dead; letting unlicensed technicians anesthetize animals without supervision; and euthanizing pets -- at the request of owners -- for maladies as treatable as fleas.

In interviews last week, Koller denied abusing any animals and said his technicians are properly supervised. He said he allows owners to decide whether to euthanize their pets.

Koller said he thinks his critics are inventing accusations that echo charges brought earlier in his 30-year veterinary career.

A California jury in 1977 sentenced Koller to 100 days in jail for brutalizing a dog and letting an unlicensed vet student perform a hysterectomy on a cat. Koller maintains that the dog allegation was made up and that the animal never existed. But California's veterinary board revoked Koller's license, stayed the revocation, and let him practice on probation.

Koller says he served his jail time on weekends while attending law school. When he was admitted to the bar in 1982, Koller represented other vets who got into trouble with the regulatory board.

Much older now, with a beard that is mostly gray, Koller blamed the latest scrutiny of his veterinary practice on Schmaing, whom he described as a disgruntled former employee out to get his license, and partly on Sherry L. Walle, a competitor and critic.

"Allegations are allegations -- that's all," Koller said between surgeries. They are, he said, unproven accusations.

The Oregon vet board's lone investigator, former Portland police Detective Dennis Chaney, has interviewed or corresponded with several people in the Koller matter. Chaney declined to be interviewed for this story, citing state law that forbids the board from acknowledging investigations before formal sanctions.

Genesis of the complaint

In March, according to Schmaing's complaint, she witnessed Koller mashing his foot on the head of a small black cat to stop it from scratching him. She phoned Walle for advice.

"She was crying," recalled Walle, who encouraged Schmaing to put her complaints on paper and report them to the vet board. Walle put Schmaing in touch with an animal welfare advocate who used to work at her clinic; they turned to Burns to draft a complaint.

The relationship between Koller and Walle has been strained since October 2001, when Walle left the chain of veterinary clinics that Koller and others had launched. Walle changed the name of her Companion Pet Clinic on Northeast 82nd Avenue to Bridge City Veterinary Hospital and severed all financial ties with Koller.

Koller answered Walle's defection by opening a new Companion Pet Clinic a few hundred yards down the street and published ads comparing his prices to hers.

Koller confronted Schmaing in late May, asking her to sign a declaration that stated, among other things, that she had never copied client records or witnessed Koller euthanize an animal without a client's consent.

Schmaing refused to sign the document and Koller fired her.

A swift business

Koller's business sits on busy Northeast 82nd Avenue between X-otic Tan for Men and El Burrito Loco #3. He runs a clean shop that, by all appearances, operates with seasoned hands. The business often performs 20 or more surgeries in a day.

As Koller moved through surgeries one recent morning, sitting only to read charts or talk to clients, he pointed out how simple routine operations become after many years. He performed spays, neuters and teeth extractions in a few moments each.

Koller was the first vet to challenge the Oregon veterinary board's policy of not allowing members to advertise outside the Yellow Pages.

He began to run TV and newspaper ads in the 1980s that compared prices at Companion Pet Clinics with competitors. The Oregon vet board accused him and three other vets of unprofessional behavior in 1992, but withdrew the complaint for lack of jurisdiction.

Koller pressed on. He filed a lawsuit seeking judicial review of the board's decision, litigation that cost the panel $90,000 in legal fees. To raise the money, the board increased its annual licensing fee from $50 to $100.

"I'm a litigator," Koller said. "I like the courtroom battle."

When Linda Humiston accused Koller of killing her kitten, Bonnie, with a mislabeled bottle of antibiotics in 2002, her lawyer threatened the vet with legal action. Koller responded in a letter, "Go file your law suit and make my day."

"He's a unique character," said veterinary partner Cornelia Wagner to explain how Koller collects critics. "I guess some people don't like that. He's outspoken."

Lisa J. Green described Koller's candor as appalling.

"He looked like a mad scientist. But I figured the guy's been in business forever, he's gotta know what he's doing," said Green, who took her elderly cat, Clyde, to Koller last winter after it failed to respond to insulin. Koller removed the cat's spleen, but it died in recovery.

The vet sat down with Green to give her the bad news, pulled out a plastic bag with the cat's cancerous spleen and dropped it on the exam table, she said. When she blanched, he looked at her puzzled and said, "Well, you've seen liver before."

Koller said he does not recall his conversation with Green.

A litany of complaints

The vet board complaint accuses Koller of leaving animals maimed by surgical errors.

Two years ago, Koller, whose hands suffer the tremors of Parkinson's disease, accidentally sliced through the urethra of a cat named Fluffy during a surgery to remedy a retained testicle.

Koller acknowledges that as he explored Fluffy's abdomen he mistook its prostate gland for the retained testicle and sliced through the urethra. He felt bad about it, he said, and phoned Fluffy's owner, explained what happened and offered her free veterinary care in exchange for allowing him to own and keep the animal at the clinic. Koller performed a surgery that allows Fluffy to urinate from a hole in his abdomen.

"Did I try to hide what I did with Fluffy?" he asked. "No."

Kathy Jones recently filed a separate complaint to the vet board alleging that Koller's failure to find a wad of plastic obstructing the bowels of her kitten, LULU, caused the animal's body to shut down with dehydration last summer. Koller examined the cat, ran blood tests and gave her antibiotics. A few days later, when Jones took the cat to Walle, the animal -- staggering and falling -- could not be saved.

Walle euthanized the cat and performed a necropsy, finding the wad of plastic in LULU's intestines. An X-ray, Walle contends, would likely have shown the obstruction or gas buildup behind it and invited an exploratory surgery that could have saved the kitten.

"That cat wasn't a misdiagnosis," Koller said. With Jones' limited funds, he had a choice of an X-ray or blood tests to identify his preliminary diagnosis of renal failure. He said X-rays might not have identified the obstruction.

The complaint also accuses Koller of using a border collie mix as a blood donor for another dog and telling its owners that fur missing from its jugular and foreleg -- sites where blood is drawn -- was from stress.

Koller denied using clients' animals as blood donors.

As Schmaing and the animal welfare advocate collected witness statements from some of Koller's clients last summer, the California vet board prepared to discipline him for an incident three years earlier in his San Diego home.

Koller's teenage daughter found him and his wife unconscious in the master bedroom on Oct. 27, 2001. Their eyes were drawn to pinpoints, according to a paramedic's report of the incident. Syringes lay next to their arms, which bore the bloody pricks of fresh injections. A vial of Telazol, a small-animal anesthetic, sat nearby with the words, "Not for human use."

The California veterinary board launched an investigation.

Koller freely acknowledged abusing Telazol to numb the pain of personal problems and a knee surgery. "It stopped the world," he said last year.

The California vet board adopted an agreement last month that revoked Koller's license, but stayed the revocation. The order allows Koller to practice in California under supervision, provided he is found psychologically fit.

It is rare, said Susan Geranen, the California board's executive officer, for a vet's license to be revoked twice in a career.

The Oregon vet board, which has kept tabs on the California case, will review his agreement at its Jan. 23 board meeting, said executive director Lori Makinen.

"What I think would be likely," Makinen said, "would be for the board to seek a similar agreement with Dr. Koller."


POST ANY INFO/PICTURES ABOUT DANIEL KOLLER OR THIS CASE HERE!!!!!!!

Daniel Koller Is Sick & Demented 23.Nov.2004 02:27

Insider

Dr. Daniel Koller owns and works out of the Companion Pet Clinic on N.E. 82nd Avenue in Portland. There are documents that show he has abused negelected injuried and even killed animals left in his care. He has/had a vet practice in California and is also an attorney in CA. He was charged in California with injecting himself and his wife with drugs that were intended for animals. His wife had stopped breathing when the paramedics found her and Koller was found in the bedroom unconcious with fresh needle marks. When I contacted the OVMEB about him they said he had a clean record with no complaints yet they had these and past records from California in their possession. They lied and protected this asshole.
Would be curious to know if any indy readers have had or know of anyone whose animals have been injuried or killed while being treated by Dr. Daniel Koller at his Companion Pet Clinic. If so please post on this sight. For further verification of these allegations check out the July 21,2003 edition of the Oregonian "Vet Expects To Lose License" by Bryan Denson. Koller must be stopped before he can harm and kill any more animals!

Current Vet Board Info 23.Nov.2004 02:32

Lisa Andrews

--------------------------------------------------------------------------------


KOLLER, DANIEL DVM

--------------------------------------------------------------------------------
License #: 1362
Veterinarian - Renewal

Address:
COMPANION PET CLINIC NE 82ND AVE
3150 NE 82ND AVE.

PORTLAND, OR 97220- US

Phone: (503) 546-1044
Initial License Date: 06/14/1974

Current License Expires: 12/31/2004

This licensee has been disciplined by the Board.

--------------------------------------------------------------------------------

Directory Information was last updated on November 22, 2004

Dr Koller has always treated our pets well 23.Nov.2004 08:18

Insider too

My wife and I have used Dr Koller for several years now and find him to be a very good vet. He has treated our pets very well and treated us very well. He has treated seven cats and three dogs. One of our dogs was very sick and because of Dr. Kollers knowledge and experience, the dog is still with us.

I have to bring one of our cats to the vet today and I intend on the cat being seen by Dr. Koller.

Why Is Koller Still Allowed To Practice 23.Nov.2004 11:05

A Concerned Guardian Of Companion Animals

Insider Too; I am both shocked and angry that after reading the same article that I too read, you would continue to take your companions to this demented man. These animals depend on you to not only provide them with love and care but also to protect them from harm. Koller has shown time and time again that he can not be trusted to administer proper care to animals brought into his clinic. Maybe you are simply fortunate that your companions'numbers have not yet come up but why would you want to continue to push the envelope. Is it because of money? What monetary value can one put on animals? Do you think these people are making this up? Do you think they are trying to put this one vet out of business? For what reason? Koller is a whiney ass sorry excuse for not only a vet but also for a human being. He blames his self made troubles on everyone except himself, "Oh this other vet up the street doesn't like me and is trying to ruin my business. And this person is a disgruntled ex-employee. And that client didn't have the money to afford my services." Do you really want a person who injects not only himself but his wife too with illegal drugs to be doing surgery on your dogs and cats? PLEASE reconsider your choice and seek out another clinic to take your animal friends to. Their lives may and do depend on it.

Whats in a name? 24.Nov.2004 09:00

Benji and Fluffy

Is that Dr. Koller or KILLER?

You Get 24.Nov.2004 14:38

What you Pay For

The evidence against Koller is compelling, but I'd like to add this observation:

"You get what you pay for".

Companion Pet clinics are recognized as being "cut rate" in terms of their prices. In order to have "cut rate" prices I think their services are also
"cut rate".

A few years back, when my cat needed his annual innoculations, I price compared Companion against the vet where I had been taking my cat. Based on price, I decided to use Companion. My cat, which had never had a bad reaction to his shots before, reacted horribly to the injections from Companion. Clearly the drugs, or at least the quality of the drugs, was not the same.

If you love your pets, as I do, don't be penny wise and pound foolish. Good veterinary care costs money. And good veterinary care is well worth the money.

Dr. Koller has been very good with my puppy... 24.Nov.2004 22:41

Tmn

when my dog broke her leg, my vet next to my house recommended several orthopedic surgeons to mend her leg. None of them could see her within a week, the one who could see her the soonest told me to bring $2700-$3500 for the surgery. I don't know about you, but that was something I could not afford on my salary. I kept looking for a vet who did orthopedic work and found Dr. Koller. He saw my puppy right away and did the surgery the same day. With broken bones, you can't wait longer than 5 days before the bones mend, Dr. Koller kept my dog from having a more complicated surgery.

He's a little too far for me to see on a regular basis, but my regular vet took xrays of his bone plate surgery and thought that he did good work on my puppy. She's now happy and healthy and I'm not in horrible debt. Dr. Koller charged my only $600 and they took very good care of my dog. She is a year old and now has a straight leg and jumps and runs. I'm very happy with what he's done for me.

READ THE FACTS!!!!!! 25.Nov.2004 00:39

Insider

I only took my cat to Koller once. Whether that one time was a good experince for me or not does not matter because I have heard information that has led me to believe he should not have his license and be doing veterinarian care. Just because YOU or I had a good experience doesn't mean shit when you look at all the SERIOUS complaints from his clients. There are FACTS that can't be IGNORED!!!!! If you read all of this and still want to take your animal to Koller then you are very ignorant. Do you think the vet board in California was making everything up? What about the California Jury, or the animals that he accidently killed, or what about his daughter finding a syringe next to her passed out father and wife, knocked out by drugging themselves up with Telazol, a small-animal anesthetic. Please tell me, besides your own experience, why on earth would you still want to take your animal to him after reading all of this?????

1. "A California jury in 1977 sentenced Koller to 100 days in jail for brutalizing a dog and letting an unlicensed vet student perform a hysterectomy on a cat. Koller maintains that the dog allegation was made up and that the animal never existed. But California's veterinary board revoked Koller's license, stayed the revocation, and let him practice on probation."

2.A veterinarian whose license was revoked twice in California -- for animal cruelty and drug abuse -- faces new accusations in Oregon that he brutalized pets and left others maimed or dead after botched surgeries at his Portland clinic.

3. In March, according to Schmaing's complaint, she witnessed Koller mashing his foot on the head of a small black cat to stop it from scratching him.

4.When Linda Humiston accused Koller of killing her kitten, Bonnie, with a mislabeled bottle of antibiotics in 2002, her lawyer threatened the vet with legal action. Koller responded in a letter, "Go file your law suit and make my day."

5.He looked like a mad scientist. But I figured the guy's been in business forever, he's gotta know what he's doing," said Green, who took her elderly cat, Clyde, to Koller last winter after it failed to respond to insulin. Koller removed the cat's spleen, but it died in recovery.
The vet sat down with Green to give her the bad news, pulled out a plastic bag with the cat's cancerous spleen and dropped it on the exam table, she said. When she blanched, he looked at her puzzled and said, "Well, you've seen liver before."

6.Two years ago, Koller, whose hands suffer the tremors of Parkinson's disease, accidentally sliced through the urethra of a cat named Fluffy during a surgery to remedy a retained testicle.

7.Kathy Jones recently filed a separate complaint to the vet board alleging that Koller's failure to find a wad of plastic obstructing the bowels of her kitten, LULU, caused the animal's body to shut down with dehydration last summer. Koller examined the cat, ran blood tests and gave her antibiotics. A few days later, when Jones took the cat to Walle, the animal -- staggering and falling -- could not be saved. Walle euthanized the cat and performed a necropsy, finding the wad of plastic in LULU's intestines. An X-ray, Walle contends, would likely have shown the obstruction or gas buildup behind it and invited an exploratory surgery that could have saved the kitten.

8.The complaint also accuses Koller of using a border collie mix as a blood donor for another dog and telling its owners that fur missing from its jugular and foreleg -- sites where blood is drawn -- was from stress.

9.Koller's teenage daughter found him and his wife unconscious in the master bedroom on Oct. 27, 2001. Their eyes were drawn to pinpoints, according to a paramedic's report of the incident. Syringes lay next to their arms, which bore the bloody pricks of fresh injections. A vial of Telazol, a small-animal anesthetic, sat nearby with the words, "Not for human use."


10.The complaint also includes statements from Koller's clients who accuse him of kicking, beating and throwing dogs and cats. The complaint says he allowed unlicensed technicians to euthanize animals for problems as minor as fleas.

SO WHY DO YOU WANT TO TAKE YOUR ANIMAL COMPANIONS TO HIM????????

You poor people are mislead 07.Dec.2004 17:49

Another Vet

You poor people have been mislead. I know Dr. Koller and I think he is one of the best Veterinarians around. He has been a mentor for me and I would argue that he is better than any other vet around. He is very skilled in all aspects of small animal medicine. He is especially amazing in surgery and reading xrays. From what I can gather, it seems that the poor guy has been a victim of success. It also seems that the jealous veterinarian Sharri has put the people up to put up this mess. If you read closely, all of the complaints have been generated by this Dr. Sharri. ALthough, I do not know her personally I can easily read that she is a vindictive person. Koller is widely successful! When he must have opened up the practice near hers, she must have lost over 35-45% of her business. Out of frustration, she has resorted to hiring this office manager and having her file complaints against him. Copying medical records-now that is a shame! I feel sorry for Dr. Koller and I am disgusted how you people can behave this way. This man has dedicated his whole life serving animals and why would he want to harm them?!! Please read in between the lines and don't get carried away with the media and these letters. I have posted this letter anonymously and without Dr. Koller's knowledge. Please don't judge this stupendous, revolutionary man because of this article. Judge for yourself. I can attest to his brillance. Many geniuses have been judged harshly by the people around them.

YOU HAVE GOT TO BE KIDDING ME 10.May.2005 22:50

current employee or Dr. Dan Koller pimpnlady85@yahoo.com

I have been an employee at Companion Pet Clinic since March of 2002. I work in back of our clinic 5 days a week with Koller. Never once have I ever seen anything of the accusations. It is really too bad people judge by others words instead of coming in and meeting Koller for yourself. He is a truly genuine man that does a wonderful job. Of course no other clinic likes Companion 82nd because of our low cost prices, who does like competition? If I ever seen any abuse of the sort I for one would not still be employed under Koller. Schmaing came begging for her job back the next day after being fired, when Koller would not rehire her she then went to the board to play off of the the past. Give the man some credit he does a wonderful job!! Trust someone who works side by side to him everyday.

I was hoping it was an isolated incident but I guess not 29.May.2005 09:28

in memory of Wheezy grlfriday6@aol.com

Several years ago I took my cat to him. She was very sick and when I walked in I told the receptionist that I think she may need to be put to sleep...NEVER did I say just do it. She was 15 years old and had rust colored stuff coming from her eyes and mouth I had no idea what was going on. I was escorted to a room where I put my cat on the exam table, two TECHS came in with barely a word other than "hi" and gave my cat an injection...a lethal one! I had NO IDEA they were doing that! I'm not sure what I thought they were giving her, but sure didn't expect that! About 2 minutes later the doctor comes in AFTER my cat is laying there dead, and dares to say "so, what was wrong with her?" I told him hes the doctor and he was supposed to tell me. When he came in he never looked at me or my cat in fact had his back to me doing paper work until I said that then he turned around and said "well, its kinda late now." With that he walked out of the room! After having to ask the techs to put my cat back in her carrier I then had to deal with the front desk again. At this point I'm bawling my face off. My bill was almost twice as much as it should have been so I asked what the deal was. She proceeds to tell me one of the fees is for the EXAM...which my cat NEVER got. I tell her this and she argues with me that it wasnt true when I have my aunt standing right there with me who saw the whole thing as well. Oh, and thats when they had me sign the waiver to euthenize my cat...they forgot to do it before. I never went to that Companion Pet Clinic again and in fact have told people to stay away from it. I have nothing but good things to say about the West Linn location. The people are WONDERFUL and caring and tell you exactly what they are doing BEFORE they do it. They aren't in a huge hurry to get you out of there they take their time and do it right. I've put another one of my cats to sleep at this location and they were so compationate, they let me sit in a room with him until I was "ready" and it was the doctor who gave the injection.

HE STOLE A DOG FROM ME 10.Jun.2005 12:31

victim

I went to his office one time with a Husky that I found. They passed the machine (microchip reader) over his back to see if she (the husky) had a microchip. They passed the machine 6 times at least. The two technicians went to the back of the clinic and then they came out and told me that they needed the dog. They literally took the dog from me and went to the back of the clinic. One of the technicians came back and say "we found the microchip", and I said "good, contact the owner and I will give you my address" and she said "I will take care of it, you can go now". I refuse to go without the dog and told her "show or proof to me she had a microchip" "please take the dog to the waiting area and pass the machine again, I want to see that it beeps for the microchip" but she refuses. I ask to speak with the manager but nobody was there. Finally, I went home really worry and called Dr. Koller. He said "I am sorry, we can't give you any information but I will have the owner contact you" and I waited for 3 days and the owner never called. I called Dr. Koller again and said
" I need to know where the dog is " "If you have given it to the owner, I would like a statement or a confirmation from the owner or you". He got really mad and said "don't call us back".

I finally was searching the internet and learned he has been accused of animal cruelty. I am very worried about the dog. A professional simply does not act that way. Any doctor would at least give you information or the location of the dog.

I am a formal client of this Doctor and I have seen his unprofessionalism and I would advise anyone to be careful. Look at his past please, don't be blind.
When a person rapes a child, it will do it again, no matter what.
Just think....would you live your child to someone who has been accused of Child pornography or child molestation? well , this is the same case. He has been accused of animal cruelty, so better prevent than lament later.

Dr. Daniel Koller 31.Jul.2005 01:48

A client

Dr. Daniel Koller has been treating my pets for more than 40 years. Both in California and in Oregon. I know him well. He is one of the most decent, honorable and caring individuals I have ever known. He became a vet because of his love for animals. He also got his law degree to help those that cannot afford to get help. These complaints are the result of jealousy and envy. The reason Dr. Koller is still in practice is for one reason and one reason only...THESE COMPLAINTS ARE WITHOUT MERIT!

Huge fan of Dr Koller 14.Sep.2005 07:50

Michelle Scott

I truly can't believe we still have people in this world who believe something just because it was written and completely accept it as fact. These are the people who flood my email with forwards about Microsoft giving you a hundred dollars every time you forward the email from their company. Please! Have you ever heard the of being a discriminating reader?
My experience w/ Dr Koller has been fabulous. He always takes time if you ask for it to explain the who, what, why & where of my animals conditions. His services are NOT cut rate, they are FAIR. His office staff are friendly, caring, and very devoted to him. I base my opinions on actions not just what it written.
Two years ago my 24 yr old parrot, needed surgery & not only was Dr Koller's price affordable, but he did the surgery quickly, which is very important when you are dealing with a bird, they are very delicate. My bird Snoopy, immediately after coming home, began picking at his stitches, I called Dr Koller & he told me to bring him back right away. When we got to the clinic, Dr Koller sat out in the waiting room with my bird and made him an Elizabethian collar out of x-ray film. He took time to tape all the edges to make sure they wouldn't irritate Snoopy, he totally went above and beyond for no additional charge. He was being bit quite hard by Snoopy the whole time I might add. He was patient & kind in spite of it.
Do I think Dr Koller is perfect? Well I haven't seen him walk on water yet so I'd have to say no. Do I think he is an incredible Dr? Yes, yes, yes. Do I care if people go to other clinics because they are ignorant enough to believe something just because it was written? Not really, Dr Koller's clinic is quite busy; it just means that I don't have to wait as long for my beloved animals to seen...;)

I think Dr. Koeller is a very good vet. 27.Sep.2005 00:12

a client who trusts Dr. Koeller

I got a little abused Chihuahua at nine months of age and took her to Dr. Walle and I was not impressed with her services and then Nana's Pet shop on Fremont and 82nd told me about Dr. Koeller and I took my baby over there and that has been five years ago and I have had superb services over at Companion Pet Clinic and I am very pleased with all of it. It is a very clean clinic and from what I can observe very well run. I just adopted another little baby from Multnomah shelter and he is going to go to Dr. Koeller as well. I have no complaints of any services I have received over there. Dr. Koeller has always taken enough time and has also explained everything to me he is doing. I do think he is a very decent man and a very intelligent one.

Ridiculous Accusations 31.Oct.2005 08:03

Agent Orange

I was an employee of Dr. Koller's for nearly two years. In that time I witnessed a man who is very dedicated to his career as a vet, devoted to his clients and took very good care of his workers. Not once did I see him abuse or mistreat an animal. I don't think some people realize that sometimes force is necessary to restrain an aggressive animal. This is the only thing that comes to mind that could possibly be misconstrued as abuse.

I trust Dr. Koller implicitly and still take my pets to him. He's an excellent doctor and a wonderful person.

The negative comments I've read in this article are unbelievable.

HE IS DR. KILLER 03.Nov.2005 17:27

A CLIENT WHO SUED HIM....SUCCESFULLY!!

He is such a quack he slaughtered my dog when taking out her dewclaws. Check the multnomah county public records. It was malpractice. He is an attorney and boasts about it, but I defended myself against him and won! He needs to be castrated for what he has done to these animals.

More bad experiences with Dr Koller 30.Nov.2005 19:23

Anonymous london909@gmail.com

My wife and I just recently took our cat in for treatment for an abscess on his cheek. After bringing him home we found that our cat is now deaf. Another RESPECTED vet informed us that it is very possible that the deafness could have been caused by too much aenesthetic.

A few months ago we took a stray in to Companion Pet Clinic to be bathed and dewormed. That pet died under aenesthesia.

Is there a pattern here folks?

Just for your information 14.Apr.2006 15:55

The All Knowing

I've read through all the comments made against and for Dr. Koller. For those of you who have any negative comments against Dr. Koller, with or without any reasonable cause,(Reasonable to you, I suppose), I really pity you for having so much time to sit on your rears and attack and accuse someone with such horrible accusations. I've seen Dr. Koller work with animals and his attention towards them is nowhere near cruel, brutal, or negligent. He's kind, caring, compassionate, and animals take very well to Dr. Koller for these reasons.
For all those low enough to mention such personal issues, like those pertaining to his family: leave it alone. His business is his business. It effects you and your pets none whatsoever. Get over it. I can't believe you'd get caught up in all that tabloid-type crap. It's time for people to grow up and start thinking for themselves. You shouldn't make your own
decisions based on the decisions of others. If you have questions about his practices try going to one of his clinics and asking clients what they think about their services. I guarantee that you won't hear negative opinions, but praises. I know, for fact, that clients drive from all across the city, even from the beach, just to see Dr. Koller. They've even tracked him down to which ever clinic he may be at. This is called "dedication." They're dedicated to Dr. Koller and his excellent services because he's dedicated to them and their beloved pets.
He's so dedicated to his patients that he's opened his clinics an hour early, and even closed an hour or more late, to take in any clients running a little behind and in need of a Doctor. For someone so "cruel" and "brutal," he sounds awful caring and considerate to me, don't you think? Has it crossed any of the minds of the readers and writers of this comments, that maybe there is a little bit of bitterness involved? Maybe an employee that lost their job and blames her former employer? Or maybe a tight-wad client who didn't think the already low prices weren't low enough? This is all a part of a childish game. A game played by lazy people trying to get some kicks. Games over. Go home and get over it.
As for all those wonderful clients of Dr. Kollers who have helped me in replenishing his good name, Thank You. Thank you for putting in a good word for Dr. Koller and his great services. You're apreciated more than you'll ever know.

Cut Back without sedative, anesthesia or pain meds 08.May.2006 20:45

veterinary technician

A customer of ours told us the story of her dog. She came in for a nail trim and was put into an exam room. Her family member stayed in the waiting area. Koller came in and proceeded to do a cut back on the animal. Thats where the nail is cut right back, close to the paw, cutting through the quick, the most painful part of the nail bed. Imagine having your finger nail ripped off. Similar pain. The dog was screaming and Koller shoved the dog under his arm and continued to cut back. Blood was spurting everywhere. Our customer was crying and telling Koller to stop. He finished all four paws. The exam room was covered in blood as nails can squirt blood when cut back. In a correct procedure, each nail is cut individually, gauze applied and then stiptic applied immediately to stop the flow of blood. Its a half hour procedure, under anesthetic with monitoring. When the owner cried and complained, Koller yelled "oh, ok, and grabbed the dog, wrapped each paw in a towel and shoved it back at her. She left the exam room sobbing, the dog dripping blood from all four paws. Her relative was horrified and they left quickly to go to another vet to have the damage repaired. The man is out of control. My question is why the veterinary board hasn't revoked his license. Is it perhaps that he's also a lawyer?, or is it as most Portland veterinarians state, that the board is useless. Don't judge all Companion Pet Clinics by the one that belongs to Koller. The others are of good value, with excellent veterinary care.

Dr. Koller 09.May.2006 11:53

Sam

Some of you must be insane! I have take my two dogs to him for years. A few years ago one of them was diagnosed with pancreatitis and if it wasn't for Dr. Koller he wouldn't still be here. The vet bill was really high for him to get the right care, Dr. Koller allowed payments and in the end we only paid half the cost because Dr. Koller took the rest of the balance and that way it was easier for us. We had him back for several check ups at no charge including additinal lab work. He has always been wonderful with both my animals. I see a man that loves animals and has spent his life doing that. I have never had a better vet for my animals and I will continue to take them to him so I know their getting the best care possible. During this time he also extented to us his personal phone line in case we ended to get a hold of him day or night, now how many vets would do that!

Dr. Killer 12.May.2006 12:07

Truth

It's obvious that Koller and some of his aquaintences made up and wrote some of these articles giving him praise. They are phoney, confused and stray far from the facts. They fabricate and mis-inform the public of what really happened or is happening. Koller is a sociopath and is extremely dangerous to all animals. I feel sorry for the people who have been fooled by his great performance and ego. Stay tuned to the media. Soon all will be revealed about this insane, sick and delusional mad man. In the mean time take your pets anywhere else but to him. The truth will prevail.

The real facts 14.May.2006 14:47

truth

The real fact is that he shouldn't be performing any type of veterinary medicine at all. He has the shakes so bad that it makes it difficult to even work with him because you are afraid that he might poke you with a needle, or even might cut you with a scalple blade. He doesnt pay attention when he is giving injections to animals especially giving them im he doesnt pay attention to the sciatic nerve which runs in the back hind legs. Dr. Koller also recomends employees taking the clinic drugs when they are in pain, many times he has told employees to take ketoprofen which is used on animals as a pain med and employees take in out of the clinics pharmacy. Dr. Koller is in humane when it comes to euthanizing animals he doesnt think of the client when they are present during the euthanization, sometimes the animal doesnt die right away and he will stick the needle in the heart and administer the euthosol that way right in front of the owner. Dr. Koller is just out to make some fast money and doesnt care about anything else. He also talks about how small his penis is and that it is so hard to find he is a dirty old man who needs to get a life. None of his current employees will say anything bad about him because he has paid them pretty good. All his clinics need to be closed down and his license needs to be revoked for life.

Staff Just as Bad 17.Jul.2006 20:22

Julie Bennett bennett.julie@comcast.net

I don't know about Dr. Koller, but his staff is just as bad. This morning, my 13-year-old collie could not get up. It was as if he was paralyzed in the back legs. He had been going downhill, so I explained to my kids and called Companion on 82nd. They gave me prices for an exam and possible euthanasia. I called back right before noon to make sure that they weren't out to lunch, that someone would be able to help us quickly as my dog was in a lot of pain, moaning and whining. When I arrived, he waiting room was full of people and animals. It was vaccination clinic time!!! Why didn't they tell me that ahead of time? I told her I couldn't wait, that I'd go somewhere else. She assured me it shouldn't be too long, there was only one exam ahead of me. This was about 12:20. I went out and waited with my dog in the van. It was hot, so I turned the A/C on. I checked back in the office a couple of times. "Shouldn't be much longer." Finally, at 1:00, I went in and said that I didn't think my dog's final minutes should be spent in the back of a hot car. They were not sympathetic at all and immediately got an "attitude." I asked if they could at least check to see when the exam before me would be done. She came back after about five minutes and told me at least 20 minutes. I don't mind waiting my turn if I could have at least got him in an exam room. Oh, he threw up in the meantime. I finally found a caring place to get him taken care of. I'll never got there again and hope you do the same.

Dr Koller 03.Aug.2006 16:25

Bad Experience

After much heartache and thought I decided to put my 16-year-old cat ZoŽ to sleep. Prior to my decision I had ZoŽ at Companion Pet Clinic for a total of six days.

I initially took ZoŽ my cat to Companion Pet Clinic for her annual FVCRP vaccination and decided that I wanted an exam as she had vomited about 3 times in the last two weeks. The relief vet recommend a blood panel, and to skip the vaccination. I agreed. She said she would call me with the results the next day. The below describes what occurred from the time the results were given to me to the time of ZoŽ's death.

The first three days a different doctor, (relief vet) recommended that ZoŽ stay three days and have IV therapy, which was her hope that ZoŽ's BUN levels and creatinine might be lowered and the life of my cat might be extended. The levels of ZoŽ BUN were 123 and 6.2 for creatinine at time of admission. After the three days the BUN was 97 and creatinine 3.3.


After three days I went to pick up my cat and a different vet, a Dr. Koller recommended an additional three days to try and improve her BUN levels even further. He said I could take her home at night and bring her back in the mornings. I did this one night only. She did not seem to be doing well at home and I asked him if it was better she stay there over night and not come home. He said it was the best situation for her as there is less activity and he could keep her on fluids continuously. I asked if this continued therapy might help her and he said that it could. However he mentioned the real test would be whether or not she would be able to sustain a somewhat healthy life off of the IV fluids. He said that off of them cats can go "down hill real fast." I understood this.

I visited ZoŽ every day for the three days and even called Dr Koller to find out her condition. Dr Koller told me that ZoŽ was eating like a pig and that she was doing really well. This encouraged me. I asked when she would have her blood taken again as I was anxious to find out the results. Dr Koller told me he would take the results the last night she was there and consequently let me know what the results were.


Finally I was able to pick my cat up, and I requested that the original relief vet see my cat and me. She reported that ZoŽ's BUN levels were 98 and creatinine the same. We discussed whether or not this was something that ZoŽ could live with and she said that as long as ZoŽ is eating drinking etc that she could live. She also told me that with renal failure my cat would not be in pain, but if she stopped eating that was not a good sign. Dr Ananziata suggested SubQ fluids for ZoŽ because she said that it could help her and perk her up and help with dehydration. Dr Annunziata showed me how to administer fluids and at that time we did this in the clinic together. She said that I could continue this once a week. I was scheduled to return a week later for additional blood work

I took ZoŽ home and noticed right away that she would not eat any of the NF food that Companion was feeding her, she had little to no interest in water, and would eat less than a table spoon of food a day. My cat was not displaying her typical behavior and was hiding; sleeping extensively and generally was not the cat I have come to know for 11 years.

The best decision to make for her was to help end her life and show her the poise and dignity she always gave me.

At approximately 2:30 pm April 22 I called Companion Pet Clinic and let them know I was coming in the next 10 minutes to put ZoŽ to sleep.

After being shown to a room and waiting about 10 minutes, Dr Koller entered the room with a vet tech, and stated, "she hasn't been home very long!" I replied, "I know my cat very well and she is not herself she
vomited violently two-three times, she isn't eating except for a small amount of dry food and I wanted to do right by her." This entire time I am crying. He then had the tech grab ZoŽ by the scuff of her neck and pull her front portion (body) into the air, ZoŽ's tongue was sticking out of her mouth and she was very frightened. He takes a look at both of her paws, as they had both been shaved previously and states that "this paw is not good", "let try this one", he pulls out and IV with a white milky fluid in it. He grabs her and at this point she hisses. He puts the IV in the paw and as he is setting her back down on the table the tape that he put to hold the IV came loose and the IV slowly came out of her paw. He pulls it all the way out and at this point her paw starts to bleed all over the table. He tells the vet tech to go and get a bigger gage needle and leaves the room. She comes back two times because the needle size was not the right size he needed. During this entire episode I was not told what he intended to do. He does tell me that he is going to give her some anesthesia and proceeds to inject her in front of me, she vomits violently and he states "See she has food in her stomach!" There was a tablespoon of undigested dry food on the table. At this point the anesthesia takes effect and she drops her head to the table and I ask, is this it? Is she dying? He doesn't say anything to me and proceeds to turn her on her side (left side up) and she struggles to right herself. He feels her chest and is pushing on it. He does not talk to me this entire time and tell me what he's doing. He then puts a needle into a big brown bottle and withdraws a clear pinkish liquid. ZoŽ is lying on her side and I am holding her and telling her everything is going to be all right. At this point he leans over my cat and injects this liquid into her chest, and within a few seconds she starts to spasm and writhe in my arms and her whole body stiffens and she exhales with a very large sigh. She then dies in my arms. He gathers his stuff and tells me I can stay in the room, he then leaves, I don't see him again.

Tell me, is this how my beloved ZoŽ was supposed to be euthanized?

Vancouver 27.Oct.2006 20:00

Portland

Mary of Vancouver, hope you are continuing to monitor this link. Wanted to give you some information that may be useful. During the 12 days of the trial in August there was a veterinarian who testified on Koller's behalf. It was obvious the two were on friendly terms. Cannot recall the vets name he either worked at or owned the Companion Pet Clinic in Vancouver, he was very tall, long dirty blonde greasy hair pulled back into a ponytail and he spoke with an accent, last name may have stared with the letter "Z." His girlfriend, who works with him as a tech or receptionist also testified for Koller.This guy was so wasted throughout his testimony, not sure what he was on but it was extremely obvious to all who were in attendence that day, including the judge and the jury. You may want to find out who he is and check him out with the Washington Vet Board. Any vet who will stand up for the likes of Koller cannot be that good of a vet themselves. Happy hunting.

VERY IMPORTANT 24.Nov.2006 01:17

BECAREFUL

To all of you.

I am an exclient of "Doctor" Koller. He should not be called a doctor but criminal.

Anyways, we love our pets , we care for them, we invest money and time , we are bond to them....

Why are you putting your pets in the hands of some stranger? I don't care if its a doctor or an attorney or whatever title a person can have.

WE DO NOT KNOW THE PERSON and we can not TRUST nobody. NEVER.

Always be with your pet in every visit, every surgery, whatever. Always look, be a witness, watch, STAND NEXT TO YOUR PET.
If the doctor does not allow you to be in the operation room or wants to take your pet to the backroom WITHOUT YOU for a "Shot", then something is fishy.

If a doctor does not allow you to be there, then why? why? are you still seeing that doctor?

I mean, even us (humans) are allow to see our children's birth, why can't I see my pets surgery? shots?


PLEASE people, think about your pets as kids. You wouldn't allow your female/male 3 year old for an hour alone with a doctor would you??? (Hint:pedophilia) (Its like inviting trouble as Doctors are humans , not God, they can be criminals too)

DO NOT LEAVE YOUR PET ALONE. PERIOD. IF THE DOCTOR DOES NOT ALLOW YOU THEN QUESTION WHY? ALWAYS QUESTION, DOCTORS HAVE TO BE HONEST AND TRANSPARENT.
IF THERE IS NOTHING TO HIDE, THEN ANY DOCTOR WILL ALLOW YOU IN THEIR ROOM WITH THEIR CLIENT (YOUR PET)

always remember, Doctors are like you and me, they are humans, they aren't perfect. There are doctors (any professional) who are and have committed crimes. The fact that the hold a title doesn't mean they are to be trusted.