I have. This stupid commercial is one of a number now run by big companies claiming to be making "big changes" that offer better rates, cheaper phone service, dial-up connections "as fast as broadband!", etc. etc. Why are they running it in Oregon?
In my last Qwest bill, which was mysteriously LARGER than usual . . . and for nothing but basic service . . . including none of the bells and whistles they claim they are making more "affordable" the following note had been added at the bottom of the bill:
"Oregon customers will notice an increase in the Taxes, Fees & Surcharges Summary with this bill. The Oregon Universal Service Surcharge has been raised to 6.5% effective January 1, 2004 by order of the Oregon Public Utility Commission."
Sure, Qwest isn't responsible for the actions of the OPUC, but if it wanted to keep the promise implied in its advertising, why couldn't it make an adjustment to help Oregon phone customers out? Obviously they don't care.
And - hey OPUC - what GOOD TIMING! Why was this raise necessary now?